Police & Crime Panel complaint monitoring

The Police and Crime Panel are responsible for addressing any complaints against the PCC.

The Panel are responsible for the initial recording of complaints and conduct matters and for referring any complaints which allege criminality to the Independent Police Complaints Commission (IPCC). Where complaints do not allege criminality, the panel is responsible for handling and informally resolving these complaints.

Please find a summary of all complaints in the table below and the recording decision made by the Panel. Further details on each of these can be found in the reports compiled by the Police and Crime Panel below:

* Please note, no complaints have been recorded against the Police Commissioner in the periods:

• October 2021 - March 2022
• April 2021 - September 2021
• September 2020 - March 2021
• April 2020 - September 2020
• September 2019 - March 2020
• April 2019 - August 2019
• September 2018 - March 2019

	Complaint reference	Date received	Decision to record	Summary of resolution / actions
28	05-2018	23/08/2018	No	No valid complaint
27	04-2018	17/04/2018	Recorded in  part	Recorded in part - PCC has committed to resolve by local resolution by way of correspondence. Other parts not recorded.
26	03-2018	15/02/2018	No	Complaint related to conduct of a police officer. Referred to Merseyside Police's professional standards department
25	02-2018	25/01/2018	No	No valid complaint.
24	01-2018	22/01/2018	No	No valid complaint
23	03-2017	17/07/2017	No	No valid complaint
22	02-2017	06/06/2017	No	Aspect of complaint related to the behavior / conduct of Chief Constable referred to the PCC.
21	01-2017	16/06/2017	Yes	No further action to be taken. No injustice had been caused.
20.	06-2016	03/10/2016	Yes	Informal resolution agreed - letter of acknowledgement provided to complainant via Panel.
19.	05-2016	13/07/2016	No	Insufficient evidence. Complainant out of time to respond. No further action.
18.	04-2016	09/05/2016	No	Insufficient evidence. Complainant out of time respond. No further action.
17.	03-2016	08/03/2016	No	Insufficient evidence. No further action. Matter closed.
16.	02-2016	27/01/2016	Yes	Out of time. No injustice caused.
15.	01-2016	11/01/2016	No	Insufficient evidence . No further action. Matter closed.
14.	05-2015	05/01/2015	No	Insufficient evidence. Complainant out of time to respond. No further action.
13.	04-2015	09/05/2016	No	Insufficient evidence. Complainant out of time to respond. No further action.
12.	03-2015	29/04/2015	No	No valid complaint.
11.	02-2015	15/06/2015	Yes	Conduct matter - referred to IPCC who took no further action. No further action required.
10.	01-2015	07/04/2015	No	Complainant out of time. Matter closed.
9.	03-2014	02/10/2014	No	No valid complaint.
8.	02-2014	31/03/2014	No	No valid complaint.
7.	01-2014	08/01/2014	No	Issue not relevant to PCC. Redirected to Merseyside Police Professional Standards Department.
6.	06-2013	21/10/2013	Yes	Informal resolution. Matter closed
5.	05-2013	23/09/2013	Yes	Merseyside Police provided response. Matter closed
4.	04- 2013	09/05/2013	Yes	Informal resolution offered. Matter closed
3.	03-2013	10/04/2014   Further  submission 20/05/2013	Yes	Complainant out of time. Matter closed
2.	02-2013	06/04/2013	Yes	Informal resolution offered. Matter closed
1.	01-2013	11/03/2013	Yes	Information resolution offered. Matter closed