PCC Surgeries enable Emily Spurrell to meet residents from across the region face-to-face and in confidence to listen to any questions or concerns they might have regarding policing, crime or community safety issues.

The Commissioner introduced monthly advice surgeries as part of her commitment to giving local people a greater voice in Merseyside.

The PCC surgeries will give residents the opportunity to ask about the performance or oversight of Merseyside Police and provide an opportunity for them to receive a response directly from the Commissioner.

The Commissioner and her team will work with residents to identify the best route for their enquiry and discuss any action that can be taken or supported by her office.

Representing the views of residents is a key responsibility of the Commissioner and an important part of monitoring Merseyside Police’s performance and holding the Chief Constable to account.

These PCC surgeries will help the Commissioner to identify themes or trends in public opinion, which will help to influence her scrutiny of the Chief Constable and inform future decisions, including the commissioning of services, projects and campaigns.

How it works

PCC Surgeries will be held on a monthly basis at a variety of accessible venues, with two sessions a year taking place in each of the five boroughs of Merseyside: Knowsley, Liverpool, Sefton, St Helens and Wirral, and two virtual sessions.

The PCC will be accompanied by staff from her team who will help to facilitate the meetings and may take notes where necessary.

Surgeries are by appointment only, to ensure that the issues being raised relate to policing, crime or community safety, and to ensure the PCC is fully briefed on the issue prior to the meeting.

While the Commissioner is unable to intervene in operational matters, she welcomes your feedback on how the region is policed and how we can work together to build a stronger, safer Merseyside.

Please note, the PCC will not be able to consider complaints about police officers, member of police staff, police community support officers or special constables, as this is a matter for Merseyside Police.

If you would like to book a 15-minute slot with Emily Spurrell, please contact the PCC’s office with your name, contact information and what you would like to discuss during your meeting, by:

Office of the Police and Crime Commissioner,
Mather Avenue Training Centre,
Mather Avenue,
L18 9TG

Please note, surgery slots are limited and work on a first come, first served basis. We cannot guarantee a slot for everyone. If a session is full, you will be given the details of alternative sessions, including the PCC’s virtual sessions. We also ask that if you cannot make your pre-booked appointment slot, please give 48hours notice so we may offer your booking to another resident.

To find out where and when the next PCC Surgery will be please click here.