Covid-19: information, guidance & updates

We are living in unprecedented and challenging times.

Coronavirus is a public health emergency that is causing daily disruption and understandable anxiety to people across the world.

It is vital that we all work together to stop this disease spreading and respond to this worldwide pandemic.

Merseyside Police are continuing to strive to keep us all safe in these changing times, while supporting the work of the NHS, our ambulance staff, and all our essential frontline workers. 

The Police Commissioner is in regular contact with the Chief Constable and Chief Officers, who alongside officers and staff from across the force, are working around the clock to do everything they can to protect our communities. By phone, she is virtually attending regular high-level meetings at which the issues and challenges caused by Covid-19 are discussed and acted upon.

Rest assured, Merseyside has tried and tested plans to make sure they can continue to maintain its critical policing functions, respond to serious crime and protect the most vulnerable.

Officers are patrolling and talking to people. If there is a problem, their focus is to resolve it by communicating it clearly and encouraging people to behave responsibly. Enforcement is always a last resort.

Merseyside Police have put together some useful Covid-19 advice and information.

The PCC is also in regular contact with the policing minister, and a host of other regional partners including our Metro Mayor, Steve Rotherham, and our criminal justice partners through a host of remote meetings.

Latest Government guidance

Knowsley, Liverpool, Sefton, St Helens and Wirral are now in the ‘very high’ alert level of the Government’s new three-tier system of interventions to tackle the spread of COVID-19.

It means the Liverpool City Region is be under the strictest set of restrictions due to the high rate of infection in the area. This stared on Wednesday 14th October 2020.

The new restrictions include:

  • Pubs and bars will close. They can only remain open where they operate as if they were a restaurant – which means serving substantial meals, like a main lunchtime or evening meal. They may only serve alcohol as part of such a meal
  • Indoor gyms, fitness and dance studios, sports facilities, leisure centres, betting shops, adult gaming centres and casinos will close
  • Wedding receptions will not be permitted, although services can go-ahead with a limit of 15 people
  • People should try to avoid travelling outside their local area, or entering another area rated Very High other than for work, education, accessing youth services, or to meet caring responsibilities
  • People should avoid staying overnight in another part of the UK if they are resident in the Liverpool City Region and avoid staying overnight in the Liverpool City Region if they are resident elsewhere.

In addition:

  • You must not socialise with anybody beyond those you live with (or have formed a support bubble with) in any indoor setting or in any private garden or at most outdoor hospitality venues and ticketed events
  • You must not socialise in a group of more than 6 in an outdoor public space such as a park or beach, the countryside, a public garden or a sports venue

Help control the virus

To protect yourself and others, when you leave home you must:

  • wash hands - keep washing your hands regularly
  • cover face - wear a face covering over your nose and mouth in enclosed spaces
  • make space - stay at least a metre away from people not in your household

If you are feeling unwell, get a test and do not leave home for at least 10 days.

Read more about what you can and cannot do

Visit for all the latest guidance and support on the Coronavirus

Visit the NHS website for guidance on the symptoms, self-isolating, treatments and testing and tracing

Victims of crime

Computer featuring Victim Care Merseyside website

The Victim Care Merseyside service continues to provide support for victims of crime to cope with, and recover, from the harmful effects of the crime they have experienced. 

While the outbreak of Covid-19 has required many services to make changes in line with Government and Public Health England advice to protect the safety of staff, volunteers, service users and the public, these services are still providing critical services to vulnerable victims of crime.

Victim Care Merseyside services are open to all victims of crime, regardless of whether the crime has been reported to the police or not, and no matter how recently or how along the crime took place.

Visit the Victim Care Merseyside website

Domestic violence helplines and support

We understand that the stay at home measures put pressure on the home environment and can cause additional anxiety for those who are experiencing or are at risk of domestic abuse.

Help and support is still available to you.

If you’re being abused, are concerned about family, friends or neighbours, or are worried you may commit domestic abuse, please seek help, either from the police or from support organisations.

If you have any reason to think someone is in immediate danger, or your life may be at risk, call 999.

If you’re deaf, hard of hearing or can't communicate verbally you can register with the emergency SMS service. Text REGISTER to 999. 

If you’re experiencing domestic abuse or are concerned for someone who is, report it to by calling 101.

If you’re deaf, hard of hearing or can't communicate verbally: use the textphone service on 18001 101.

Those in need of urgent police help can use the ‘silent solution’ by following these four steps…

  1. Dial 999.
  2. Listen to the questions.
  3. Respond by coughing or tapping the headset if they cannot easily speak.
  4. If prompted – press 55 – and they will be put through to the police.

Be scam aware

Criminals will use every opportunity they can to defraud innocent people. They will continue to exploit every angle of this national crisis and it is important you are prepared.

Find bespoke advice around Covid-19 fraud on the Action Fraud website.

The National Domestic Abuse helpline is available 24/7 at or by calling 0808 2000 247

My office

To play our part in minimising the spread of Coronavirus, OPCC staff are limiting their personal contact and in some cases working remotely.

You can continue to contact us as normal by email or by phone at 0151 777 5155.