Covid-19: information, guidance & updates

We are living in unprecedented and challenging times.

Coronavirus is a public health emergency that is causing daily disruption and understandable anxiety to people across the world.

It is vital that we all work together to stop this disease spreading and respond to this worldwide pandemic.

Merseyside Police are continuing to strive to keep us all safe in these changing times, while supporting the work of the NHS, our ambulance staff, and all our essential frontline workers. 

I am in regular contact with the Chief Constable and Chief Officers, who alongside officers and staff from across the force, are working around the clock to do everything they can to protect our communities. By phone, I am virtually attending regular high-level meetings at which the issues and challenges caused by Covid-19 are discussed and acted upon.

Rest assured, Merseyside has tried and tested plans to make sure they can continue to maintain its critical policing functions, respond to serious crime and protect the most vulnerable.

Officers are patrolling and talking to people. If there is a problem, their focus is to resolve it by communicating it clearly and encouraging people to behave responsibly. Enforcement is always a last resort.

Merseyside Police have put together some useful Covid-19 advice and information.

I am also in regular contact with the policing minister, and a host of other regional partners including our Metro Mayor, Steve Rotherham, and our criminal justice partners through a host of remote meetings.

Latest Government guidance

Stay alert

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly

Do not leave home if you or anyone in your household has symptoms.

Read more about what you can and cannot do

Visit for all the latest guidance and support on the Coronavirus

Visit the NHS website for guidance on the symptoms, self-isolating, treatments and testing and tracing

Victims of crime

The Victim Care Merseyside service continues to provide support for victims of crime to cope with, and recover, from the harmful effects of the crime they have experienced.

While the outbreak of Covid-19 has required many services to make changes in line with Government and Public Health England advice to protect the safety of staff, volunteers, service users and the public, these services are still providing critical services to vulnerable victims of crime.

Victim Care Merseyside services are open to all victims of crime, regardless of whether the crime has been reported to the police or not, and no matter how recently or how along the crime took place.

Domestic violence helplines and support

We understand that the stay at home measures put pressure on the home environment and can cause additional anxiety for those who are experiencing or are at risk of domestic abuse.

Help and support is still available to you.

If you’re being abused, are concerned about family, friends or neighbours, or are worried you may commit domestic abuse, please seek help, either from the police or from support organisations.

If you have any reason to think someone is in immediate danger, or your life may be at risk, call 999.

If you’re deaf, hard of hearing or can't communicate verbally you can register with the emergencySMSservice. Text REGISTER to 999. 

If you’re experiencing domestic abuse or are concerned for someone who is, report it to by calling 101.

If you’re deaf, hard of hearing or can't communicate verbally: use the textphone service on 18001 101.

Those in need of urgent police help can use the ‘silent solution’ by following these four steps…

  1. Dial 999.
  2. Listen to the questions.
  3. Respond by coughing or tapping the headset if they cannot easily speak.
  4. If prompted – press 55 – and they will be put through to the police.

Be scam aware

Criminals will use every opportunity they can to defraud innocent people. They will continue to exploit every angle of this national crisis and it is important you are prepared.

Find bespoke advice around Covid-19 fraud on the Action Fraud website.

The National Domestic Abuse helpline is available 24/7 at or by calling 0808 2000 247

My office

To play our part in minimising the spread of Coronavirus, OPCC staff are limiting their personal contact and in some cases working remotely.

You can continue to contact us as normal by email at [email protected] or by phone at 0151 777 5155.